SHIPPING POLICY

Kenzan Kiev uses the Ukrainian Postal Service to deliver not only domestically in Ukraine, but also World Wide.

Shipping cost is paid by the Buyer at the rates of the transport company.

 

Orders placed and paid after13.00 are sent the following day (except weekends and holidays).  Expect International orders to arrive between 10-20 Business days. Expect domestic orders delivered in Ukraine to arrive in 1-2 business days. If you have any questions or concerns, or any special requests, please contact us at +380 (98) 447-3514 or Email kenzan.kiev@gmail.com

RETURN POLICY

Kenzan Kiev is dedicated to providing our  customers with outstanding customer service and support. 

Therefore, you can exchange or return  your items within 14 days after purchase. This right is guaranteed to you by the Consumer Protection Act Of Ukraine. Please note, items must be in the original packaging and be free from damage and abuse. Customer is responsible for paying all shipping cost to send the product back to Kenzan Kiev.

 

To exercise this right, please inform us of your desire by phone +380 (98) 447-3514 or Email kenzan.kiev@gmail.com

PAYMENT METHOD

We accept  Visa or Master Card  online through Privat24 Bank. We also accept Cash payments or Western Union. Please contact us with any questions.

WHOLESALE INQUIRIES

For wholesale orders, please contact us at +380 (98) 447-3514 or Email kenzan.kiev@gmail.com

OUR STORE

Located in Kiev Ukraine Operating online with world wide shipping to more than 160 Countries.

Phone: +380 (98)  447-3514

Email:  kenzan.kiev@gmail.com

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© 2019 by Kenzan Kiev Company